FFP Fraud

FFP Fraud prevention workshop

It has been a very busy summer for us here at the Airline Information SeaMountain blog.  We’ve rcently held our Payments and Fraud Summits in Miami for the Latin America market and in Kuala Lumpur for Asia Pacific.

Besides great content and networking, a key piece of feedback has been the growth of FFP Fraud.  The “new” accounting rules for Customer Loyalty Programs means that miles have to be properly accounted for.  The upshot is that airlines are now offering many wierd and wonderful ways (at least according to Jay Sorensen in his research report – read that here) to burn off the miles.

The other people to have taken notice are our “friends” in the fraudseter world.  They’ve seen that miles = cash.  And are actively targetting FFP accounts.  In response to that we’ve added a Fraud Prevention session to the Airline and Travel Payment Summit.

For more details on the Summit and this session (places are limited) then click here to go to the Airline Information events website.

 

About Michael Smith

Based in Glasgow, Scotland, I'm also the Managing Partner of Airline Information. Our delegates have made our conferences the best in their respective marketplaces. From Loyalty to Airline Merchandising to Payments! Prior to working for SeaMountain and Airline Information for the last 8 years I worked at British Airways and Great Universal Stores in a variety of Marketing positions.
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