Author Archives: Michael Smith

About Michael Smith

Based in Glasgow, Scotland, I'm also the Managing Partner of Airline Information. Our delegates have made our conferences the best in their respective marketplaces. From Loyalty to Airline Merchandising to Payments! Prior to working for SeaMountain and Airline Information for the last 8 years I worked at British Airways and Great Universal Stores in a variety of Marketing positions.

FFP Fraud

FFP Fraud prevention workshop It has been a very busy summer for us here at the Airline Information SeaMountain blog.  We’ve rcently held our Payments and Fraud Summits in Miami for the Latin America market and in Kuala Lumpur for … Continue reading

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Airline and Travel Payment Summit – London 23/24th October

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FFP Spring at the Freddies 2012

The Freddies are back! 2012 sees the return of the Freddie awards and alongside the event Airline Information is running FFP Spring.  With speakers from the likes of Etihad, the new PeoplExpress and the guru of FFP programs himself, Randy … Continue reading

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Guest Blogger – Ivor Smith, Duty Free on Arrival.com

Scan, board, buy and fly with Duty Free QR codes SeaMountain is delighted to have a guest blogger today, Ivor Smith from Duty Free on Arrival.com with an update of what is happening in the highly competitive world of duty … Continue reading

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Mileage Plus becomes a new global currency

EzRez launch e-wallet You might be wondering where the link is between Mileage Plus becoming a new global currency and EzRez launching an e-wallet.  But read a bit further and you’ll find out the real significance in this story. For … Continue reading

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Avios update – AirMiles comes full circle

Remember Latitudes? If you are here in the UK and of a certain age you must just remember AirMiles Latitudes.   It was the original FFP currency that BA launched in the UK way back in the dim and distant past.  … Continue reading

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Remember Latitude? If you are here in the UK and of a certain age you must just remember Latitude.  It was the original FFP scheme that BA launched way back in the dim and distant past.  BA wasn’t overly keen … Continue reading

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AIMIA – the new name for Groupe Aeroplan

Breaking news! The industry has been awash with rumours about the re-branding of Groupe Aeroplan.  Finally the new name and brand is here. In keeping with new “A” brand names (Avios being the new currency for BA and Iberia) Groupe … Continue reading

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More FFP fraud

An update of Frequent Flyer Fraud Many of you might know that fraud for airlines (and many online retailers) is a big issue.  In fact, according to the survey done by Airline Information in conjunction with Cybersource, it costs at … Continue reading

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AirBaltic – update

New capital injection of 153 million euros Always nice to have some good news to report – especially with the world economy in such a difficult state.  AirBaltic has announced that it is to receive 153 million euros in new … Continue reading

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